Additional information on USC University Services Accounts and USC Aiken Campus Accounts and how to manage each can be found in the FAQs listed below.

If you need additional assistance, please contact the USC Aiken Help Desk by email at: This email address is being protected from spambots. You need JavaScript enabled to view it., by campus phone at: 4357 or by non-campus phone at: 803-641-3391.  You can also stop by the Help Desk for assistance at any time.

New Accounts/Account Claiming

Account Claiming - Student Applicants

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011142

Account Claiming – Admitted Student

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011173

Account Claiming – New Hires

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011175

Existing Accounts/Account Management

Account Management Menu

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011208 

Account Management for Applicants

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011143

Account Management for Employees & Admitted Students

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011144

Forgot Password

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011176 

Forgot ID’s

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011172

Account Reclaiming: 

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011145

Additional Info on Specific Accounts

DUO Multifactor Authentication (MFA): 

https://www.usca.edu/help-desk/mfa/

Pacer Account:

FAQ Available soon

Blackboard

FAQ Available soon